Exchange module with KeyCRM (WBT KeyCRM Integration)

WBT KeyCRM Integration for OpenCart 3 / ocStore 3

WBT KeyCRM Integration is a comprehensive two-way integration module for OpenCart 3 and ocStore 3 with KeyCRM. It is designed to automate the exchange of products, customers, orders, statuses, payments, shipments, and other entities supported by the KeyCRM API.

The module is developed as a standalone solution for the store's administration panel and is installed using the standard method. Once configured, it allows you to synchronize data between the website and the CRM, trigger manual imports or exports, work via queues, cron, and webhooks, and monitor all processes through a log journal and built-in diagnostics.

Key Features

• Two-way synchronization between OpenCart and KeyCRM;
• Export products from the store to KeyCRM;
• Import products from KeyCRM to the store;
• Export customers to KeyCRM;
• Import customers from KeyCRM;
• Export orders to KeyCRM;
• Update order statuses from KeyCRM back to the store;
• Synchronization of payment and shipping methods via mapping;
• Product stock synchronization;
• KeyCRM order source support;
• Webhook support for instant updates from the CRM;
• Cron job support for queue processing and background synchronization;
• Detailed logging of all synchronization processes;
• Separate logging and clearing of queue history;
• Manual trigger for bulk import and export from the admin panel;
• Localization in Ukrainian, Russian, and English.

What Exactly Does the Module Synchronize?

The module makes full use of the available KeyCRM API and allows for the synchronization of:

• Products;
• Product descriptions;
• Product images;
• Product categories;
• Product variants and options;
• Stock levels;
• Product prices;
• Customers;
• Customer addresses;
• Orders;
• Order statuses;
• Payment methods;
• Shipping methods;
• Order comments;
• Shipping and tracking data;
• UTM tags and additional order data, if available.

Flexible Synchronization Logic Configuration

The module provides flexible control over how data exchange occurs:

• Choice of product matching key: SKU, Model, EAN, UPC, ISBN, MPN, or Product ID;
• Side priority setting for data conflicts;
• Enable or disable the synchronization queue;
• Enable instant order transfer to KeyCRM;
• Enable instant product change updates to KeyCRM;
• Select the KeyCRM order source;
• Mapping of statuses, payments, and shipments;
• Management of webhook and cron mechanisms;
• Detailed logging or a lightweight mode to reduce database load.

User-Friendly Admin Panel

The module features a modern administrative interface with dedicated tabs:

• General settings;
• Status, payment, and shipping mapping;
• Synchronization section with manual import and export buttons;
• Step-by-step setup instructions;
• Section for common errors and troubleshooting;
• Log and queue journal;
• Diagnostics with Cron URL, Webhook URL, and statistics.

Additional Advantages

• Requires no third-party services;
• Works within the standard OpenCart 3 / ocStore 3 admin panel;
• Safely handles initial synchronization of large data volumes;
• Maintains a relationship system between OpenCart and KeyCRM entities;
• Allows clearing logs and queue history to prevent database bloat;
• Cleans product descriptions of unnecessary HTML and special characters when transferring to CRM, while preserving readable formatting.

Compatibility

• OpenCart 3.x;
• ocStore 3.x.

Who Is This Module For?

This solution is ideal for online stores looking to connect an OpenCart site with KeyCRM, automate order processing, synchronize the catalog and customer base, and reduce manual workload for managers.

Post-Installation Result

After setup, you get a centralized integration between your store and KeyCRM, allowing for faster order processing, maintaining data relevance, and managing synchronization without constant manual data duplication.